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Market

A group of potential customers who share similar needs and characteristics that a business can serve.

Definition

A market represents the arena in which commercial dealings are conducted. For startups, it's the specific group of customers who have a problem that the company's product or service can solve, and who are willing and able to pay for that solution.

Market Analysis Framework

TAM (Total Addressable Market)

Total demand for the product category

SAM (Serviceable Addressable Market)

Portion of TAM you can realistically serve

SOM (Serviceable Obtainable Market)

Realistic market share you can capture

Market Characteristics

  • Size: Total revenue potential
  • Growth: Market expansion rate
  • Competition: Number and strength of competitors
  • Barriers to Entry: Difficulty for new entrants
  • Customer Segments: Distinct buyer groups

Real-World Example

Video Conferencing Market: Zoom's market analysis

TAM: $62B global communications market
SAM: $24B video conferencing segment
SOM: $4B realistic capture based on features

Related Terms

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