Privacy Policy
Last updated: October 23, 2025
1. Introduction
Pitchroom ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Profile information and company details
- Payment and billing information
- Communications with us
Usage Information
We automatically collect information about your use of our Service:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Performance and analytics data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and manage your account
- Communicate with you about the Service
- Provide customer support
- Analyze usage patterns and optimize performance
- Detect and prevent fraud or security issues
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With your consent or at your direction
- With service providers who assist us in operating our Service
- To comply with legal obligations or respond to legal requests
- To protect our rights, property, or safety, or that of others
- In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and update your personal information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent where processing is based on consent
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
9. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@pitchroom.com
Subject: Privacy Policy Inquiry